Faculty staff profile

Karen Jehn

PhD and MS, (Northwestern University), B.S. (University of Wisconsin)
Professor of Management (Organisational Behaviour)

Professor Karen Jehn specializes in negotiation and conflict management subjects.
Her research examines intragroup conflict, group composition and lying in organizations. More recently she's looked at asymmetries of perception in workgroups-why members view the same experience differently and how this influences group and organisational outcomes?

Professor Jehn has authored numerous publications in these areas, including articles in the Academy of Management Journal, Administrative Science Quarterly, Journal of Personality and Social Psychology, Organization Science, Organization Behavior and Human Decision Processes and Journal of Business Ethics.

In her first role at the University of Pennsylvania, Karen was a Professor of Management at Wharton and a Professor of Organizational Psychology.

She was also an Associate Director of the Solomon Asch Center for the Study of Ethnopoloitical Conflict; the Research Director of the Alfred P. Sloan Foundation's Diversity Research Network; and the Chair of the Conflict Management Division of the Academy of Management.

At Leiden University in the Netherlands, she was the Professor of Social and Organizational Psychology; and the Director of the Research Masters program; and she served on the board of the National Science Foundation of the Netherlands.

She has served on the editorial board of many science and management journals, such as-Administrative Science Quarterly, Academy of Management Review, the Journal of Organizational Behavior, and the International Journal of Conflict Management where she was an Associate Editor.
She is also; editor of the Social Science Research Network, Conflict and Dispute Resolution Journal and Negotiation and Conflict Management Research.

Professor Jehn has won over 50 awards and grants for her work from international associations. Her work has been cited over 1500 times in high impact international journals and Leiden University named her the most frequently cited psychologist in the nation.

Selected publications
Jehn, K. & Bezrukova, K. (2009). "The faultline activation process and the effects of activated faultlines on coalition formation, conflict, and group outcomes." Organization Behavior and Human Decision Processes, forthcoming.

Jehn, K., Rispens, S. & Thatcher, S.M.B. (2009). "The effects of conflict asymmetry on workgroup and individuals outcomes." Academy of Management Journal, forthcoming.

Jehn, K.A. & Scott, E. (2008). "Perceptions of deception: The effects of customer views of employee behavior in the airline industry." Journal of Business Ethics, 80:327-347.

Karen A. Jehn holds an undergraduate degree in Industrial/Organizational Psychology from the University of Wisconsin (magna cum laude) and a Master's of Science and a PhD from Northwestern University in Organizational Behavior. Her dissertation work won four awards from the Academy of Management, the American Psychological Association, and The Society for Industrial and Organizational Psychology.

Recent publications and working papers