Case studies

A Problem of Persuasion
Case number 143
Year 1986
Discipline Human Resource Management; Emplyee Relations
Pages 2; + Questions
Authors Sligo F
Affiliation Massey University
Subject Client-Partner Communication
Conflict Management
Motivation
Negotiation
Practice Management

A partner in a professional practice and a client disagree on an issue of concern to both; each attempts to persuade the other. Students can identify the factors that motivate each, and the methods employed in the attempt to convince the other.